Privacy Policy

Privacy Policy / Politique de confidentialité
Company name / Nom de l’entreprise: cleanabc
Address / Adresse: 7 Rue Du Trepadou, 81600 Gaillac, France
Email: help@clanabc.store
Last updated / Dernière mise à jour: [Insert date / Insérer la date]

English
1. Introduction
cleanabc (“we”, “our”, “us”) provides handyman services in France through our website and/or mobile application. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our services.

2. Data We Collect
We may collect the following personal data:

Name and surname.

Email address and phone number.

Home or service address.

Account login details.

Booking and service history.

Payment-related information.

Device, browser, and usage data.

Messages or support requests you send us.

Location data, if needed to provide services.

3. Why We Use Your Data
We use your data to:

Create and manage your account.

Process bookings and service requests.

Connect customers with handymen.

Send confirmations, updates, and support messages.

Process payments and invoices.

Improve our services and app performance.

Meet legal, tax, and accounting obligations.

Prevent fraud, abuse, and unauthorized access.

4. Legal Basis
We process personal data under the following legal bases:

Performance of a contract.

Legal obligation.

Legitimate interests.

Consent, where required.

5. Sharing Your Data
We may share your data with:

Handymen or service providers assigned to your request.

Payment processors.

Hosting, analytics, and technical service providers.

Legal or government authorities when required by law.

We do not sell your personal data.

6. Data Retention
We keep your personal data only as long as necessary for the purposes described in this policy, unless a longer retention period is required by law.

7. Cookies and Tracking
Our website and app may use cookies or similar technologies to:

Keep you logged in.

Remember preferences.

Analyze usage.

Improve security and user experience.

8. Your Rights
Under applicable data protection laws, you may have the right to:

Access your personal data.

Correct inaccurate data.

Request deletion of your data.

Object to certain processing.

Restrict processing.

Request data portability.

Withdraw consent at any time.

To exercise your rights, contact us at help@clanabc.store.

9. Security
We take reasonable technical and organizational measures to protect your data. However, no method of transmission or storage is completely secure.

10. International Transfers
If your data is transferred outside the European Economic Area, we will ensure appropriate safeguards are in place.

11. Children
Our services are not intended for children under 16 unless permitted by law and with appropriate authorization.

12. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be posted here with the updated date.

13. Contact Us
If you have any questions about this Privacy Policy or your personal data, contact us:

cleanabc
7 Rue Du Trepadou, 81600 Gaillac, France
Email: help@clanabc.store